Privacy Policy

Last updated: August 17, 2026
Effective Date: August 17, 2026

This Privacy Policy describes how Gelfand Technology LLC, doing business as Zosimo (“Zosimo,” “we,” “us,” or “our”) collects, uses, discloses, and protects information when you visit our website, become a customer, communicate with us, or use our services.

1. Information We Collect

Depending on how you interact with Zosimo, we may collect:

Information You Provide

name;
business name;
email address;
telephone number;
billing and account information;
restaurant or business information;
menu information;
website content;
photographs and other media;
support communications;
website-change requests; and
other information you choose to provide.

Information from Third Parties and Public Sources

We may obtain information about restaurants and businesses from third-party sources and publicly available sources, including Google Business Profile data and information from existing websites. This commonly occurs during onboarding and while providing our Services.

Payment Information

Payments may be processed by third-party payment processors. Zosimo may receive information about transactions, payment status, and limited payment-method details but does not necessarily receive or store complete payment-card numbers.

Automatically Collected Information

When you use our websites or Services, we and our service providers may automatically collect information such as:

IP address;
browser and device information;
operating system;
referring pages;
pages viewed;
approximate location derived from IP address;
timestamps;
cookies and similar technologies; and
information about how our websites and Services are used.

2. How We Use Information

We may use information to:

provide and maintain our Services;
build, host, update, and manage customer websites;
process payments and administer subscriptions;
communicate with customers;
respond to support and website-change requests;
send communications that users have requested or consented to receive;
improve our Services;
monitor performance, reliability, security, and accessibility;
prevent fraud, abuse, and security incidents;
maintain business records;
comply with applicable law; and
establish, exercise, or defend legal rights.

Artificial Intelligence and Automated Processing

We may process information using artificial intelligence and automated systems to deliver and improve the Services. This includes, for example, generating and assembling website designs and layouts, converting and structuring menu information, assisting with content updates, performing accessibility analysis, supporting SEO and Google Business Profile management, and related operational tasks. Customer content is processed for the purpose of providing the Services to you. We do not use your customer content to train general-purpose foundational AI models independent of the Services we provide to you.

3. How We Disclose Information

We may disclose information to service providers and contractors that assist us with functions such as:

website hosting and infrastructure;
payment processing;
communications and messaging;
analytics;
security;
domain and internet services;
customer support; and
other technology necessary to operate Zosimo.

These providers may process information on our behalf or under their own applicable privacy terms.

We may also disclose information when reasonably necessary to comply with law, respond to valid legal process, protect rights or safety, investigate fraud or security incidents, or complete a merger, financing, acquisition, reorganization, or sale or transfer of all or part of our business.

4. SMS and Mobile Information

If you opt in to receive text messages from Zosimo, we may collect and use your telephone number, messaging preferences, opt-in records, message history, and related information to provide the messaging service.

We do not sell your SMS opt-in information or consent. Mobile information and text-messaging consent will not be shared with third parties or affiliates for their own marketing or promotional purposes.

We may disclose mobile information to vendors that provide services necessary to deliver and operate our messaging program, such as telecommunications and messaging providers, but only as reasonably necessary to provide those services or as otherwise required by law.

You may withdraw consent to text messages by replying STOP. For assistance, reply HELP or contact support@zosimo.io.

Message and data rates may apply. Message frequency varies.

5. Cookies and Analytics

We may use cookies and similar technologies to operate our websites, remember preferences, understand website usage, diagnose problems, improve performance, and measure the effectiveness of our Services.

You can typically control cookies through your browser settings. Blocking certain cookies may affect the functionality of our websites.

Third-party services incorporated into customer websites may use their own cookies or technologies subject to their own privacy policies.

6. Customer Websites

Zosimo builds and manages websites for customers.

Information collected directly through a customer’s website may be collected on behalf of that customer. In those situations, the customer is the controller of that information and may independently determine how it is used and may have separate privacy obligations. Zosimo acts as a service provider with respect to such information.

Third-party reservation platforms, online ordering systems, payment services, delivery platforms, maps, social-media services, and other integrations may collect information directly from website visitors under their own privacy policies.

7. Data Retention

We retain information for as long as reasonably necessary for the purposes described in this Policy, including providing Services, maintaining business and financial records, complying with legal obligations, resolving disputes, preventing fraud, and enforcing agreements.

Retention periods may vary depending on the type of information and why it was collected.

8. Security

We use reasonable administrative, technical, and organizational measures intended to protect information.

No internet transmission, storage system, website, or electronic service can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security.

9. Your Privacy Choices and California Privacy Rights

Depending on where you reside and applicable law, you may have rights relating to your personal information.

You may contact us to request access to, correction of, or deletion of personal information we maintain about you. We may need to verify your identity before fulfilling a request, and certain information may be retained where permitted or required by law.

You may unsubscribe from promotional email communications using the unsubscribe mechanism provided in those communications.

You may opt out of Zosimo text messages by replying STOP.

California Residents

If you are a California resident, the California Consumer Privacy Act (as amended by the California Privacy Rights Act) provides you with specific rights regarding your personal information.

Categories of Personal Information We Collect

Depending on how you interact with us, we may collect the following categories of personal information:

Identifiers — such as name, email address, telephone number, IP address, and account or business identifiers.
Commercial information — such as records of products or services purchased, obtained, or considered, and billing or transaction information.
Internet or other electronic network activity information — such as browsing history, information about how you use our websites and Services, and cookie data.
Professional or employment-related information — such as business name, restaurant or business details, and role-related information you provide.
Visual or sensory information — such as photographs and other media you provide for use on websites.
Inferences — limited inferences drawn from the information above in the course of providing the Services (for example, to support website recommendations or content assistance).

We collect this information from the sources described in Section 1 (directly from you, automatically, and from third parties or public sources such as Google Business Profile).

Purposes of Collection and Use

We use these categories of personal information for the business purposes described in Section 2, including providing and improving our Services, building and managing websites, communicating with you, security, compliance, and the AI-assisted functions described above.

Disclosure of Personal Information

We disclose personal information to the categories of service providers and contractors described in Section 3. We do not sell personal information. We do not share personal information for cross-context behavioral advertising.

Your California Rights

Subject to certain exceptions and verification requirements, California residents have the right to:

Know / access the personal information we have collected about you;
Request deletion of personal information;
Request correction of inaccurate personal information;
Opt out of the sale or sharing of personal information (we do not sell or share as defined under California law);
Limit the use and disclosure of sensitive personal information (we do not use sensitive personal information for purposes that would require this right in the ordinary course of our business); and
Not be discriminated against for exercising these rights.

To exercise any of these rights, please contact us at support@zosimo.io. We will verify your identity and respond within the timeframes required by law. You may also designate an authorized agent to make a request on your behalf.

We honor Global Privacy Control (GPC) signals where required by applicable law.

10. Children’s Privacy

Zosimo’s Services are intended for businesses and are not directed to children under 13.

We do not knowingly collect personal information directly from children under 13 through our business Services. If we learn that we have collected such information contrary to applicable law, we will take appropriate steps to delete it.

11. Third-Party Links and Services

Our websites and customer websites may contain links to or integrations with third-party services.

We do not control the privacy, security, or data practices of third parties. We encourage users to review the applicable third party’s privacy policy before providing information.

12. Business Transfers

If Zosimo or Gelfand Technology LLC participates in a merger, acquisition, financing, reorganization, sale of assets, formation of a successor entity, or similar transaction, information may be transferred as part of that transaction subject to applicable law.

13. Changes to This Policy

We may update this Privacy Policy periodically.

The “Effective Date” at the top indicates when this version became effective. Material changes may be communicated through our website or other appropriate means.

14. Contact Us

Questions, privacy requests, or concerns regarding this Privacy Policy may be sent to:

Gelfand Technology LLC d/b/a Zosimo
Email: support@zosimo.io